The process starts with a free, in-home consultation. During this time, a representative will discuss your concerns and explain the benefits of home standby generators. The representative will determine your electrical coverage requirements and perform an evaluation of your current electric system and property in order to provide an installation estimate.
Within 72 hours of the initial consultation, we will provide you with a line item estimate for the installation of a turn-key generator system customized to fit your needs.
The next step in the process involves placing an order for your generator and required accessories (transfer switch, battery, etc), if they are not already in-stock. These items are ordered direct from the manufacturer, which generally take about 3-4 weeks for delivery. While awaiting delivery and scheduling, we will begin the preliminary steps required to complete your installation, including a survey of the gas system in your home, applications for electrical and plumbing permits, and placing a work order through Washington Gas to upgrade your gas meter, if required.
Many homes in the area are still equipped with the original gas meter which was sized only to supply the existing gas appliances within the home. Because many of these gas meters do not provide sufficient gas flow to support a backup generator, local gas companies require us to complete a survey of your current gas system, and submit the findings to them. This will allow them to determine whether or not your gas meter will require an upgrade. Should such an upgrade be required, it would be the only fee not listed on the supplied estimate. This fee would be assessed by the gas utility into your bill. Average upgrade fees range from $300-$500 and the lead time for these upgrades could be up to 6 weeks depending on demand.
In addition to the above gas meter requirements, both an electrical and plumbing permit are required for the installation of a generator. To obtain such permits, we submit applications and appropriate fees to the respective jurisdictions in person. Before doing so, we will complete the necessary research to ensure the placement of your generator meets county setback requirements, if required. The fees associated with these permits also include an inspection of the final work by the respective jurisdictions representatives.
Once the above mentioned permits are secured and any necessary meter upgrades complete, site preparation will begin to prepare for the placement of your new generator. After we receive your generator at our processing facility and the above site preparations are complete, your generator will be delivered and set. Once set, the final gas connections will be made and the electrical installation process will be scheduled. This involved process will include the installation of your new transfer switch and any necessary accessories. We will also install the generators battery, which is required to start the generator should you lose power.
Once the electric installation process is complete, we will run a full operational check of your new system to ensure your expectations are met. We will schedule final inspections with the appropriate jurisdictions and meet them on-site. Once all final inspections are approved, we will schedule a time to meet with you and review the operation and maintenance requirements of your new system! The average time to complete one of these installation is currently about 6-7 weeks.